Making your life in Kyoto with your family easier

I was very worried to start a new life with my small children. Searching for a kindergarten for my children was a major worry. But with the assistance, everything was smooth, such as the enrollment procedure, and buying and preparing school items. My children come home with lots of announcements from school but I can always ask a Kyoto Orientation coordinator to help understand them.

It is our first time living abroad and we used the service. We could set up utilities soon after arriving in our new house and they provided the bare necessities on the first day. I could also concentrate on my work from the day one and I could quickly find the right nursery that was close to my office for my two children.

Megumi is indeed very professional towards the customer. She tried very best to make us happy. She has been very patient listened and understand our need. She helped us find suitable nursery for my girl by understanding what we were looking for. Also she made my wife feel welcome in Kyoto by inviting her to social events and even taking her for coffee during the process.

Megumi lead us to a drugstore. Finding the right detergent and soap for my son was a problem since he has atopy. She asked the store staff and soon I could get the right ones.

I used the Assistance for Better Living Service when my child was getting immunization shots. Although I had to read and write vaccination coupons in Japanese, with a coordinator’s assistance I got everything done quickly and with less stress.